Privacy Policy/ Terms & Conditions

Cowboy Coatings LLC ("we," "our," "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this policy.

 

1. Information We Collect
We may collect the following types of information when you visit our website, contact us, or use our services:

• Personal Information: When you contact us, schedule a service, or request information, we may collect personal details such as your name, phone number, email address, billing information, and service location.

• Usage Data: We may collect information about how you interact with our website, including IP addresses, browser type, operating system, pages visited, and time spent on our site.

 

2. How We Use Your Information
We may use the information we collect for the following purposes:

• To Provide Services: To process and fulfill your requests for detailing, ceramic coatings, or paint correction services, including scheduling and invoicing.

• To Improve Our Website and Services: To respond to inquiries, provide customer support, and send updates or promotional offers related to our services.

• To Communicate with You: To analyze user behavior on our site, improve user experience, and enhance our offerings.

• To Comply with Legal Requirements: To comply with applicable laws, regulations, and legal processes, and to protect the rights, property, and safety of Cowboy Coatings LLC, our customers, and others.

No mobile or messaging consent information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By interacting with our main number, you are consenting to maintain communication by SMS text message from Cowboy Coatings. Message frequency may vary. Message & data rates may apply. You can reply STOP to opt-out of further messaging.

 

3. How We Share Your Information
We do not share, sell, or trade your personal information with third parties for any purpose except in the scenarios listed below:

• Service Providers: We may share your information with third-party service providers who assist us with operations such as payment processing, email marketing, and customer support. However, we will not share your information with these providers unless it is necessary to provide you with our services, and they are required to keep your information confidential and use it only for the purpose for which it was shared.

• Business Transfers: If Cowboy Coatings LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. However, we will ensure that any new entity handling your data complies with this Privacy Policy.

• Legal Compliance: We may disclose your information if required to do so by law, or if we believe such action is necessary to comply with legal obligations or to protect the rights, property, or safety of Cowboy Coatings LLC, our customers, or others.

 

4. Data Security
We use reasonable physical, electronic, and procedural safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

 

5. Your Choices and Rights

• Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

• Access, Update, or Delete Your Information: You have the right to access, update, or delete the personal information we hold about you. To do so, please contact us at [insert contact details].

 

6. Third-Party Links
Our website may contain links to third-party websites or services that are not controlled or operated by us. This Privacy Policy only applies to our website, and we are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on our website and update the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Cowboy Coatings LLC
Phone: 704-761-8610

 

Terms and Conditions for Cowboy Coatings LLC

 

Welcome to Cowboy Coatings LLC! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any of these terms, you should not use our services.

1. Introduction
These Terms and Conditions govern the use of our website [Insert Website URL] and the provision of our detailing, ceramic coating, and paint correction services ("Services"). By using our website or requesting our Services, you agree to be bound by these Terms and Conditions and our Privacy Policy.

2. Services Provided
Cowboy Coatings LLC offers professional detailing, ceramic coating, and paint correction services for both vehicles and residential/commercial properties. We reserve the right to modify, update, or discontinue our services at any time.

3. Booking and Scheduling Services

• Service Requests: To schedule a service, customers must submit a request through our website or contact us directly. All service requests are subject to availability.

• Confirmation: Once your service is booked, you will receive a confirmation email with details of the appointment. Please ensure all details are correct.

• Rescheduling and Cancellations: If you need to reschedule or cancel your appointment, please notify us at least 48 hours in advance.

4. Pricing and Payment

• Pricing: Our prices are available on our website or can be provided upon request.

• Payment Methods: Payment can be made via [list payment methods]. Full payment is due upon completion of the service.

• Late Fees: Late fees may be applied if payment is not made within the specified terms.

5. Customer Responsibilities

• Access to Property: You agree to provide safe access to your vehicle or property.

• Damage or Issues: You agree to notify us of any pre-existing damage before service begins.

6. Service Limitations

• Weather Conditions: Services may be delayed or rescheduled due to adverse weather conditions.

• Window Tinting Warranty: We provide a warranty for services that include window tinting.

7. Intellectual Property
All content on our website, including text, images, graphics, logos, and other materials, are the property of Cowboy Coatings LLC and are protected by copyright laws.

8. Limitation of Liability
Our services are provided "as is," without warranties of any kind. Cowboy Coatings LLC is not liable for any indirect or consequential damages.

9. Indemnification
You agree to indemnify and hold harmless Cowboy Coatings LLC from any claims, damages, or liabilities arising out of your use of our website or services.

10. Termination
We reserve the right to terminate or suspend your access to our website and services at our discretion.

11. Changes to These Terms
We may update or modify these Terms and Conditions at any time. Changes will be posted with an updated 4/1/2025

12. Governing Law
These Terms and Conditions are governed by the laws of [Insert State], and any disputes will be subject to the jurisdiction of the courts in Iredale County, NC .

13. Contact Us
If you have any questions or concerns, please contact us at:
Cowboy Coatings LLC
Phone: 704-761-8610